Last updated: January 2026

7kk Privacy Policy — How We Keep Your Information Safe

Your privacy is our top priority at 7kk. This policy clearly explains what data we collect, how it is used, and what rights you have.

SSL Encryption Data Is Never Sold KYC Protection Secure Storage

7kk's Commitment to Your Privacy

Here's a quick overview of the key points before the full policy.

256-Bit SSL Encryption

All your personal and financial information is secured with banking-grade encryption. No data is ever transmitted in readable form.

Data Is Not Sold

7kk never sells your personal data to third parties. Your data is used solely to operate the service.

Your Data, Your Control

You have the right to view, correct, or request deletion of your personal data. Contact support at any time.

Stored on Secure Servers

All data is stored on secure servers in compliance with international security standards. Regular security audits are conducted.

Cookie Transparency

A full breakdown of which cookies are used and why — with the option to disable any non-essential ones.

Opt Out of Marketing

You can unsubscribe from promotional emails or SMS at any time — no hassle, no questions asked.

Introduction & Scope

This Privacy Policy applies to all services on the 7kk platform — including the website, mobile browser, and any related applications. By using 7kk, you agree to this policy.

We believe transparency is the best policy. That's why this document is written in plain, straightforward language — there's no intent to bury anything in legal jargon. If anything is unclear, Help Center Ask us.

7kk never sells, rents, or shares your personal information without authorization. This is our core commitment.

What Information We Collect

7kk collects different types of information for different purposes. Each piece of data is collected for a specific reason.

Information you provide directly

  • At the Time of Registration: Name, mobile number, email address, date of birth.
  • For KYC Verification: A photo of your National ID (NID) or passport.
  • For payments: Mobile banking number (bKash, Nagad, Rocket, Upay).
  • Support: A description of your issue or complaint.

Automatically Collected Data

  • Device information: IP address, browser type, and operating system.
  • Usage Data: Pages visited and time spent, along with which games you played.
  • Transaction Information: Deposit, withdrawal, and betting records.
  • Cookie information: For session management and remembering your preferences.
Data Type Why it's collected Retention period
Name & Contact Information Account Management 5 years after account closure
KYC Documents Identity Verification & Legal Obligations 7 Years After Account Closure
Transaction Records Financial Tracking & Audit 7 years
IP & Device Information Security & Fraud Prevention 12 months
Support Contact Quality of Service Assurance 2 years

How Your Data Is Used

7kk uses the data it collects solely for specific purposes. Each use is clearly explained below.

  • Account Creation & Management: Completing the registration process, verifying logins, and securing your account.
  • Payment Processing: Deposit confirmations and routing withdrawals to the correct number.
  • Customer Support: Responding to your complaints or queries.
  • Security: Detecting unusual transactions or suspicious activity.
  • Service improvement: Analyzing which games or features are most frequently used.
  • Promotional communications: Notifying you about new offers and bonuses if you have given your consent.
  • Legal Obligations: Meeting regulatory requirements.

To opt out of promotional emails or SMS, click the "Unsubscribe" link at the bottom of any message or notify our support team. Service-related messages (transactions, security alerts) cannot be disabled.

Who Your Data Is Shared With

7kk never sells your data. However, limited information may be shared in certain specific circumstances:

Payment Processor

Necessary information is shared with mobile banking services such as bKash, Nagad, Rocket, and Upay to process your transactions. This data is used solely for payment purposes.

Game Providers

Only the information necessary to manage a game session — such as a user ID — is shared with game providers like Pragmatic Play, Evolution, or PG Soft. No personal data is shared.

Legal Obligations

We may be required to disclose data in response to a court order or a lawful request from a regulatory authority. Where possible, you will be notified in advance.

7kk has a separate privacy agreement with every third party it shares data with. They are not permitted to use your information for their own purposes.

Data Storage & Security Measures

7kk uses multiple layers of security to keep your information safe.

  • Encryption: All data is protected with TLS 1.3 and AES-256 encryption — both in transit and at rest.
  • Access controls: Only authorized staff can access specific data — not everyone has visibility into everything.
  • Regular audits: Third-party security experts regularly audit our systems.
  • Firewall & Monitoring: Unusual login attempts are monitored 24/7.
  • Password Hashing: Passwords are never stored in plain text.

In the event of a data breach, affected users will be notified within 72 hours.

Cookie Policy

7kk uses several types of cookies — small files stored in your browser.

Essential Cookies

Maintaining login sessions and security verification are essential for the platform to function properly. These cookies cannot be disabled.

Functional Cookies

Your language preference and selected game categories are remembered. These can be turned off, but you'll need to reset your preferences each time.

Analytics Cookies

Anonymous statistics on which pages get the most traffic and which games are most popular — helping us improve the service.

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause login issues with your account.

Your Rights

As a 7kk user, you have the following rights over your personal data.

Right to Access Your Data

You can request to view what information we hold about you.

Right to Rectification

You can contact support to correct any inaccurate information.

Right to Erasure

You may request deletion of your data beyond what is required by legal obligations.

Right to Restrict Processing

You can request that we stop using your data for a specific purpose.

Right to Data Portability

If you request a copy of your data, it will be provided in a standard format.

Right to Object

You can object to your data being used for any specific purpose.

To exercise any of the rights above, email us at support@7kk.onl or Help Center Reach out via live chat. Responses are typically provided within 7 business days.

Minor Protection

7kk strictly prohibits registration by anyone under 18. We do not knowingly collect any information from minors.

If a minor has created an account — whether accidentally or using false information — the account will be closed and all associated data deleted as soon as it comes to our attention.

If you suspect an account belongs to a minor, please report it to support@7kk.onl.

Policy Changes

7kk may update this Privacy Policy when necessary. For significant changes:

  • Advance notice will be sent to your registered email or via SMS.
  • A notice will be displayed on the platform's main page.
  • The "Last Updated" date at the top of the page will be changed.

Continued use of the platform after any changes constitutes acceptance of the updated policy.

Contact & Complaints

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please get in touch:

  • Email: support@7kk.onl
  • Live Chat: Help Center in Bangla, 24/7

Email complaints are typically responded to within 24–48 hours. Complex matters may take up to 7 business days.

General Payment FAQs

Straight answers to two important questions about receiving your winnings.

Winnings from slots and crash games are credited to your account balance instantly — no action required on your part. For Live Casino games, your balance is typically updated within 30 seconds to 2 minutes of the round ending. For Sports Betting, winnings are added once the match result is confirmed — usually within 15 minutes of the final whistle. If your balance hasn't updated after 15 minutes, reach out via live chat and we'll look into it.

Withdrawing funds is simple. Log in, go to the "Withdrawal" option, enter the amount, select your registered mobile banking number, and confirm. With KYC verified, withdrawals to bKash and Nagad typically arrive within 15–30 minutes. Rocket and Upay may take 30–60 minutes. Processing may take slightly longer between midnight and 6 AM. The minimum withdrawal is ৳300 (bKash/Nagad) with no fees.

Your Privacy Is Protected — Get Started with Confidence

Your personal information and funds are completely safe with 7kk. Register now and enjoy entertainment on a platform you can trust.

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